1.Delivery process

After receiving the order, the system will send an email to the customer order within 10 minutes and Customer Service staff will contact you to confirm within 30 minutes from the time the customer selects the order button on the website. After successful confirmation, Dora Dora will pack and ship the product.

2. Forms of transportation:

Company staff will deliver products to customers in the city. Ho Chi Minh City within 2-3 days after the customer service department confirmed the order. Dora Dora will deliver goods every Tuesday – Thursday – Saturday  weekly, specifically:   Orders placed on Saturday – Sunday – Monday will be delivered on Tuesday   Orders placed on Tuesday – Wednesday will be delivered on Thursday   Orders placed on Thursdays and Fridays will be delivered on Saturdays   For customers in the province, Dora Dora has not received orders to ship to other provinces on the website. Please order cake at Shopee: Dora Dora donuts.   Shipping fee list in areas in Ho Chi Minh City:   District 1, 3, 10, Binh Thanh and Phu Nhuan: 15,000 VND   District 2, 4, 5, Tan Binh and Go Vap: 20,000 VND   District 6, 7, 8, 9, 11, 12, Tan Phu and Binh Tan: 25,000 VND

3. Forms of payment

At, online shopping becomes very easy with convenient and flexible forms of payment: payment on delivery (Cash On Delivery) & payment by credit card, debit card. Detailed instructions on how to pay

1. Payment on delivery (Cash On Delivery)

The easiest way to pay, especially when you’re not familiar with online payment. During the ordering process, select Pay on delivery in the Payment methods section. Immediately after receiving the order, will confirm with you via e-mail, phone, proceed with the order and delivery within the specified time.

2. Transfer payment:

Customers can transfer money to buy products according to the following account number:
Account number: 211014851199780
Bank: Vietnam Eximbank – Branch: Tao Dan transaction office

Liên hệ

  • (028) 39 257 015
  • 148B Ly Chinh Thang, Ward 7, Dis. 3, HCM city